This page contains the answers to the most common questions made by our clients, we hope you find here the answers to your queries.

 
In case you don't find here the answer to your questions, please send us an email with you queries to the following email address:

 
casascuba@gmail.com

and we will reply you immediately.

Frequent asked questions

1. ¿What is a "Casa Particular"?
2. ¿Is it legal to stay in a "Casa Particular"?
3. ¿How much do I have to pay to book a room in a "Casa Particular" using this website?
4. ¿How can I book a room in a "Casa Particular" using this website?
5. ¿How can I confirm that my reservation has been done and that I'll have my room ready when I arrive to Cuba?
6. I would like to know updated information about Cuba. Where can I find it?

¿What is a "Casa Particular"?

Casa particular is the Cuban way to refer to bed & breakfast or private home stays. It is the way to call a house or an apartment where is offered lodging to tourists or foreigners during their vacations in Cuba. 

Although you could think that a casa particular is a bed & breakfast, breakfast is not included in the room price. Usually you could have breakfast or lunch in a casa particular for a very good price, you just have to ask for that service to the landlord or landlady and we assure you that you will enjoy very much the taste of the typical Cuban cuisine. 

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¿Is it legal to stay in a "Casa Particular"?

Renting a casa particular to tourists and foreigners is allowed by the Cuban law, and you could state that you will be staying in a casa particular when arriving to Cuba, or applying for a Cuban visa.  But you should stay in a casa particular that has the official license or permission from the government to offer the lodging service.

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¿How much do I have to pay to book a room in a "Casa Particular" using this website?

You don't have to pay anything, for you this service is free. Our site incomes are based in the lodging services promotion.

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Nothing easier, please go to the menu Services at the beginning of our website or simply click here Services. There you will find all the information needed to make your reservation. 

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¿How can I confirm that my reservation has been done and that I'll have my room ready when I arrive to Cuba?

You will know step by step everything about your reservation. When you have filled and sent the reservation form, we will immediately contact you to the email address you provided us in the form and we will send you all the reservation details; giving you the address of the place, the telephone number and the landlady or landlord's name. You could take a taxi when you arrive to the airport and give the address of the place to the taxi driver. A representative of our company will be waiting for you in the reserved house to make sure that you are feeling comfortable and to help you in anything that you may need. 

You could also be able to see pictures of some of the rooms that you can reserve and to choose the one that fits you the best. To do so please go to the menu See the Rooms in the top border of the page, or simply click here in See the Rooms.

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I would like to know updated information about Cuba. Where can I find it?

In this website in the menu Useful Information you will find updated information about Cuba.

There you will find how is the climate in Cuba, customs information, currencies, transportation, medical services, telephone & Internet services, restaurants, museums, cabarets, discos, theaters and a long list of Cuban websites where you can look for the information you need.

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Questions or problems regarding this website must be addressed to casascuba@gmail.com
Last Updated: 13/08/2005.

Las preguntas o problemas acerca de este sitio Web deben dirigirse a casascuba@gmail.com
Última modificación: 13/08/2005.